Returns Policy

If you change your mind you can return your item or order for a refund or exchange within 30 days. Items must be still be in the original packaging and earrings unworn. 

Refunds will be processed within 7 working days of receiving the goods. Please keep the outer packing for return postage.  

Fashion jewellery has natural wear and tear (see our Caring for your Jewellery section) but if you have a breakage early on then please let me know with photos and I'll attempt to source a replacement 

Use the Contact Us form to get in touch with me 

Hopefully this section will be totally irrelevant and you'll be delighted with your purchases from Louise's Jewellery Box xxx